1. Introduction

Welcome to our MamaBobo Restaurant in Belfast, Northern Ireland. By accessing and using our services, you agree to be bound by the following terms and conditions. Please read them carefully.

2. Reservations

• Booking: Reservations can be made via phone, our website, or social media platforms.
• Confirmation: A reservation is only confirmed once you receive a confirmation message from us.
• Cancellation: Please notify us of any cancellations at least 24 hours in advance. Failure to do so may result in a cancellation fee.

3. Ordering and Payment

• Menu and Prices: All menu items and prices are subject to change without notice. Prices are inclusive of applicable taxes unless otherwise stated.
• Payment Methods: We accept cash, debit/credit cards, and contactless payments. For online orders, various digital wallets and payment platforms are also accepted.
• Refunds: Refunds are provided at the discretion of the management and are evaluated on a case-by-case basis.

4. Delivery and Takeaway

• Delivery Area: Our delivery service is available within a specific radius from our restaurant. Please check our website or contact us to confirm if we deliver to your area.
• Delivery Time: We strive to deliver your order within the estimated time. However, delays may occur due to traffic, weather, or other unforeseen circumstances.
• Takeaway: Orders for takeaway can be placed via phone, our website, or in person. Please provide a valid contact number for order confirmation.

5. Catering Services

• Bookings: Catering services for events and private parties must be booked in advance. Please contact us to discuss your requirements.
• Deposit: A deposit may be required to secure your booking. This deposit is non-refundable if the event is canceled less than 7 days before the scheduled date.
• Menu Selection: Final menu selection must be confirmed at least 7 days prior to the event.

6. Allergies and Dietary Requirements

• Allergy Information: Please inform us of any allergies or dietary restrictions when placing your order. While we take precautions to avoid cross-contamination, we cannot guarantee a completely allergen-free environment.
• Special Requests: We will do our best to accommodate special dietary requests. However, some requests may not be feasible due to ingredient availability or preparation methods.

7. Restaurant Policies

• Dress Code: Our dress code is casual to ensure all guests feel comfortable.
• Conduct: We reserve the right to refuse service to anyone exhibiting inappropriate or disruptive behavior.
• Damage: Guests will be held responsible for any damage caused to the restaurant’s property.

8. Privacy Policy

• We collect and store personal information for reservation, ordering, and marketing purposes. This information is kept confidential and is not shared with third parties without your consent.
• By providing your contact information, you agree to receive marketing communications from us. You can opt out at any time by following the unsubscribe instructions in the communication.

9. Liability

• Health and Safety: We adhere to health and safety regulations to ensure the well-being of our guests. However, we are not liable for any allergic reactions or foodborne illnesses.
• Loss or Damage: We are not responsible for any loss or damage to personal belongings while on our premises.

10. Amendments

We reserve the right to amend these terms and conditions at any time. Any changes will be effective immediately upon being posted on our website. Your continued use of our services constitutes your acceptance of the updated terms and conditions.

11. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

MamaBobo Restaurant
407 Ormeau Road BT7 3GP
+44 743 641 8993
info@mamaboborestaurant.co.uk

Thank you for choosing our MamaBobo Restaurant. We look forward to serving you!